TERMS AND CONDITIONS OF USE

1. GENERAL PROVISIONS

These Terms and Conditions govern the use of the digital menu of LOFT 205, available via the website and/or QR code.

The digital menu is provided solely for informational purposes and as a tool to ознакомления с ассортиментом и оформления заказа.

By accessing or using the digital menu, the user confirms that they have read and accepted these Terms.

2. BUSINESS INFORMATION

LOFT 205

Carrer de Valencia 205

08007 Barcelona

Spain

3. NATURE OF THE SERVICE

The digital menu is not an online store.

It is used exclusively to:

- display the available products;

- provide information about food and services;

- transmit orders to the staff.

A purchase contract is concluded only after the order is accepted by LOFT 205 staff.

LOFT 205 reserves the right to refuse an order in justified cases.

4. PRODUCTS AND AVAILABILITY

All items are subject to availability.

LOFT 205 reserves the right at any time to:

- modify ingredients, portions, presentation, and descriptions;

- add or remove items;

- temporarily or permanently discontinue products.

Images are for illustrative purposes only and may differ from the actual product.

5. PRICES AND ERRORS

All prices are indicated in euros and include taxes unless stated otherwise.

LOFT 205 reserves the right to:

- change prices;

- correct obvious errors in prices or descriptions.

In case of an obvious error, the restaurant will inform the customer before confirming the order.

6. ORDERING

Orders are placed and served exclusively on the premises.

The digital menu is a supporting tool and does not guarantee automatic acceptance of the order.

LOFT 205 reserves the right to:

- limit or cancel an order;

- refuse service;

- suspend order processing

in justified cases, including:

- item unavailability;

- technical failures;

- suspected misuse;

- inappropriate or aggressive behavior by the customer;

- force majeure.

Once preparation has started, modification or cancellation of the order may not be possible.

7. NO DELIVERY AND NO ONLINE PAYMENT

The restaurant does not provide delivery through this system.

Online payment is not available.

All payments are made directly at the premises.

The use of third-party digital solutions (including QR systems) does not mean that such third parties are sellers or responsible for LOFT 205 services.

8. ALLERGENS AND CUSTOMER RESPONSIBILITY

Some products may contain allergens or traces thereof.

LOFT 205 provides allergen information in accordance with applicable laws.

Due to kitchen conditions, cross-contamination cannot be completely excluded.

The customer must inform the staff about any allergies, intolerances, or dietary restrictions before placing an order.

LOFT 205 shall not be liable if such information is not provided by the customer.

9. AGE RESTRICTIONS

Certain products may be subject to age restrictions.

LOFT 205 reserves the right to request proof of age and to refuse service if such proof is not provided.

10. WEBSITE USE

The user agrees to use the website lawfully and in good faith.

It is prohibited to:

- interfere with the system;

- attempt unauthorized access;

- copy or use content without permission;

- distribute malicious software;

- use the system in a way that harms the restaurant.

LOFT 205 reserves the right to restrict access in case of violations.

11. ACCURACY OF INFORMATION

LOFT 205 makes reasonable efforts to ensure accuracy, but errors may occur.

In case of discrepancies, the information provided by staff prevails.

12. LIMITATION OF LIABILITY

The website and digital menu are provided “as is” and “as available”.

LOFT 205 does not guarantee uninterrupted operation or absence of errors.

To the extent permitted by law, LOFT 205 shall not be liable for:

- temporary unavailability;

- technical failures;

- third-party system errors;

- indirect damages.

13. INTELLECTUAL PROPERTY

All content belongs to LOFT 205 or is used lawfully.

Any unauthorized use is prohibited.

14. PERSONAL DATA

Personal data is processed in accordance with GDPR.

Details are provided in the Privacy Policy.

15. COMPLAINTS

Complaints may be submitted to staff or via the contact details provided on the website.

16. MODIFICATIONS

LOFT 205 reserves the right to modify these Terms.

The updated version will be published on the website.

17. GOVERNING LAW

These Terms are governed by the laws of Spain.

18. CONTACT

Contact details are available on the website or at the premises.